AI Agents
Every WhatsApp lead gets a reply, even at 2 a.m.
The WebinarRun AI agent sells from your own knowledge base, remembers each contact, and passes the chat to your team as soon as it needs a person.
WebinarRun AI Agents is an AI sales agent for WhatsApp Business that answers leads from your own knowledge base, qualifies them and hands the chat to a human when it gets stuck. You choose Off, Suggest or Auto for each WhatsApp number, set the largest discount the AI may offer, and try it in a test console before it goes live. The same AI Brain also powers your webinars, AI Sessions and phone calls.
- Modes per number: Off, Suggest, Auto
- 3
- Modes per number: Off, Suggest, Auto
- AI voices for calls and sessions
- 30
- AI voices for calls and sessions
- Languages, with auto-detect
- 97
- Languages, with auto-detect
- Indian languages
- 14
- Indian languages
Updated
Choose how much the AI does on each number
The mode is set per WhatsApp number, so your support line can stay with people while your sales line runs on AI. You can change it at any time.
- Off: your team replies and the AI stays quiet
- Suggest: the AI drafts each reply, and an agent approves, edits or discards it
- Auto: the AI replies on its own and hands over when it is stuck
- "Respond manually" takes a chat over; "Hand back to AI" returns it
Daniel R.
+91 98•• ••• 457 · Warm · 64
Hi, is the data analytics course available on weekends?
Yes. The weekend batch runs Saturdays and Sundays, 10 am to 1 pm.AI · 10:42
Can I get 30% off if I pay today?
I can offer 15% off for full payment today. For anything more, let me check with the team.
AI Brain: one knowledge base for every channel
Everything the AI says comes from the AI Brain. Webinars, AI Sessions, WhatsApp chats and phone calls all read from it, so you fix an answer once and every channel uses the new version.
- Upload files, add Q&A pairs and text snippets, or crawl your website
- Live API connectors let the AI check an order or a booking in your own system mid-conversation
- "Gaps" lists the questions the AI could not answer, so you know what to add next
- Ready
Course brochure 2026.pdf
42 pages
- Ready
Fee structure.docx
6 pages
- Processing
Placement FAQ.pdf
11 pages
Gaps
3 unansweredQuestions the AI couldn’t answer- Do you offer EMI on the weekend batch?Asked 7×Add answer
- Is there a hostel near the Pune campus?Asked 4×Add answer
- Can I switch batches after joining?Asked 2×Add answer
It sells inside the limits you set
You decide what the AI is allowed to promise. Anything outside those limits goes to a person, and your team can see which chats need them.
- Set the maximum discount the AI may offer on its own; bigger requests go to a human
- Cross-channel memory, so the AI remembers earlier conversations with the same contact
- Handed-over chats land under the "Needs a human" filter in the shared inbox
- The lead score sits next to every chat, so agents know who to answer first
- Priya S.2m
Is the weekend batch still open?
Hot · 86 AI is responding2 - Daniel R.6m
Can I get a discount above 20%?
Warm · 64Needs a human1 - Arjun M.18m
Thanks, I booked the 7 pm slot.
Warm · 58 AI is responding - Fatima K.1h
Voice note (0:24)
Cold · 22
The same agent talks on calls and in AI Sessions
The agent can also speak. It answers phone calls, runs outbound AI call campaigns and holds voice conversations in AI Sessions and webinar Q&A.
- 30 voices and 97 languages, with automatic language detection
- 14 Indian languages, including Hindi, Tamil, Telugu, Marathi and Bengali
- People can interrupt the AI mid-sentence, as they would a person
- For each event, set the AI's name, role, tone, greeting and up to 5 qualifying questions
Maya is speaking · Hindi (auto-detected)
Live transcript
LiveAI · Maya
Hi Arjun! Happy to help. What would you like to know about the programme?
Arjun M.
क्या weekend batch में placement support मिलता है?
AI · Maya
हाँ, weekend batch में भी पूरा placement support मिलता है, जिसमें mock interviews…
Test it before any lead sees it
The test console runs your agent with your real settings and knowledge base. You can chat with it or talk to it, and nothing is sent to contacts.
- Ask the awkward questions your leads ask, by text and by voice
- Spot weak answers and add the missing content to the AI Brain
- Start a number on Suggest, then move it to Auto once you trust the replies
Frequently asked questions
What is the difference between Suggest and Auto mode?
In Suggest mode the WebinarRun AI agent drafts each WhatsApp reply and a team member approves, edits or discards it before it is sent. In Auto mode the AI sends replies itself and hands the chat to a human when it gets stuck.
Can my team take a chat back from the AI?
Yes. Any agent can click "Respond manually" to take over a WhatsApp chat, and "Hand back to AI" returns it to the AI agent when they are done.
Can the AI agent offer discounts?
Only up to the maximum discount you set. If a lead asks for more than that, the AI passes the conversation to a person instead of agreeing.
Where does the AI agent get its answers?
From your AI Brain: files you upload, Q&A pairs and snippets you write, and pages crawled from your website. Live API connectors also let it look up details such as an order or booking in your own system during the chat.
How is AI usage paid for?
Each paid plan includes monthly AI credits (₹100 on Starter, ₹350 on Growth, ₹1,200 on Scale), and the 14-day trial includes a one-time signup grant. Usage beyond that comes from a pay-as-you-go wallet you top up in INR or USD.
Does the AI agent work on Instagram, Facebook Messenger or SMS?
No. The WebinarRun AI agent works on WhatsApp through the official Meta API, on phone calls, in webinars and in AI Sessions. Instagram, Messenger and SMS are not supported.
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