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WebinarRun vs Wati
Wati is a dedicated WhatsApp Business API platform. WebinarRun runs WhatsApp alongside AI phone calls and native webinars, so one AI follows a lead across all three.
WebinarRun is an AI sales platform that combines a WhatsApp Business inbox and AI agent with AI phone calls on Indian numbers, native automated webinars and AI lead scoring, from $49 / ₹1,499 per month. Wati is a global WhatsApp Business API platform with a large ecosystem, an AI agent called Astra and strong Shopify commerce features. Pick Wati if WhatsApp is all you need; pick WebinarRun if you also sell through calls and webinars.
- WhatsApp AI modes: Off, Suggest, Auto
- 3
- WhatsApp AI modes: Off, Suggest, Auto
- Per Indian phone number per month
- ₹499
- Per Indian phone number per month
- Node types in the WhatsApp flow builder
- 11
- Node types in the WhatsApp flow builder
- Indian languages for AI voice
- 14
- Indian languages for AI voice
Updated
Who each platform is for
Wati is for businesses whose sales and support run mainly on WhatsApp, including e-commerce brands that sell through Shopify. WebinarRun is for teams that use WhatsApp as one step in a longer sale: a webinar or AI Session, then an AI phone call, then WhatsApp follow-up, with a lead score that carries across every channel.
Key differences: one AI across WhatsApp, calls and webinars
Both platforms offer an AI agent on WhatsApp and WhatsApp calling. Wati's Astra AI agent, available from the Pro plan, learns from documents and URLs and supports voice. WebinarRun's WhatsApp agent runs per number in Off, Suggest or Auto mode, with a human able to take over at any point and a cap on the discount the AI can offer on its own. The same AI Brain also answers webinar attendees and places AI phone calls.
- Suggest mode: the AI drafts, a human approves, edits or discards
- Cross-channel memory, so the AI remembers past calls and chats
- AI outbound call campaigns with WhatsApp follow-up when a call goes unanswered
- Native webinars with WhatsApp reminders; Wati handles webinars through a third-party tool (AEvent)
Daniel R.
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Hi, is the data analytics course available on weekends?
Yes. The weekend batch runs Saturdays and Sundays, 10 am to 1 pm.AI · 10:42
Can I get 30% off if I pay today?
I can offer 15% off for full payment today. For anything more, let me check with the team.
Pricing: what you pay for
Wati starts from about $59/month (public listing, Oct 2026) for Growth on annual billing, with Pro at about $119/month and Business at about $279/month; Astra starts on Pro. WebinarRun starts at $49 / ₹1,499 per month and the WhatsApp AI agent is available on every plan, with AI usage drawn from a monthly credit allowance and a prepaid wallet. On both platforms, Meta charges its own WhatsApp message fees.
- WebinarRun WhatsApp numbers per plan: 1 / 1 / 3 / 10
- WebinarRun Indian phone numbers for AI calls: ₹499/month each
- Annual billing on WebinarRun saves 17%
When Wati is the better choice
Wati is the better choice if WhatsApp is your only channel and you want a long-established platform with a large ecosystem. It has a large base of G2 reviews, many integrations and commerce features for Shopify stores. WebinarRun has no product catalogs and a smaller integration list, and it is a newer brand with fewer public reviews.
- You only need WhatsApp, not webinars or AI phone calls
- You sell through Shopify and want catalog-based commerce on WhatsApp
- You want many native integrations and a large review base
WebinarRun vs Wati at a glance
| Feature | WebinarRun | Wati |
|---|---|---|
| Main focus | AI sales across WhatsApp, calls and webinars | WhatsApp Business API platform |
| WhatsApp AI agent | Every plan; Off, Suggest or Auto with human takeover | Astra AI agent from the Pro plan |
| WhatsApp calling | Yes, in the browser and Android app | Included from Growth |
| AI phone calls on regular numbers | Outbound campaigns and inbound answering on Indian numbers | Not listed publicly |
| Webinars | Native automated webinars and AI Sessions | Through a third-party tool (AEvent) |
| AI lead scoring | Hot, warm or cold with a written reason, across channels | Not listed publicly |
| Product catalogs and Shopify commerce | No | Yes |
| Integrations | Meta WhatsApp, webhooks, REST API, Razorpay, Vimeo | Large integration ecosystem |
| Public reviews | Newer brand, fewer reviews | Large G2 review base |
| Starting price | $49 / ₹1,499 per month | From about $59/month billed annually (public listing, Oct 2026) |
Competitor details are from their public pricing pages and listings as of 7 October 2026. Plans change; check the vendor's site before deciding. Wati is a trademark of its owner.
Frequently asked questions
Can I move my WhatsApp number from Wati to WebinarRun?
Yes. Disconnect or migrate the number from Wati following Meta's process, then connect it to WebinarRun through Meta Embedded Signup. Export your contacts from Wati as a CSV and import them into WebinarRun.
Does WebinarRun support WhatsApp catalogs?
No. WebinarRun does not support WhatsApp product catalogs. It focuses on sales conversations, AI follow-up, broadcasts, flows and WhatsApp Forms.
Can the WebinarRun AI agent reply in Hindi or Tamil?
Yes. The AI voice supports 97 languages, including 14 Indian languages such as Hindi, Tamil, Telugu and Bengali, with auto-detect. Note that the WebinarRun dashboard itself is in English only.
Does WebinarRun let a human approve AI replies?
Yes. In Suggest mode the AI drafts each WhatsApp reply and a team member approves, edits or discards it. In Auto mode the AI replies on its own and hands over when it is stuck.
Does WebinarRun connect to Shopify?
Not through a native app. You can connect Shopify or other systems through webhooks, the REST API, or live API connectors that let the AI check an order mid-conversation.
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