For clinics, hospitals, diagnostics and wellness centres
Answer the clinic phone at 10 pm without asking your front desk to stay late
Patients call about timings, fasting rules and appointments long after the reception closes. An AI receptionist handles the routine questions and leaves anything clinical for your staff.
WebinarRun helps clinics, hospitals, diagnostic centres and wellness businesses handle patient enquiries with AI. An AI receptionist answers your Indian business number after hours, WhatsApp conversations take appointment requests, and health-talk webinars educate patients. The AI answers only from content your team approves and hands clinical questions to staff.
- Indian languages for patients who call or talk to the AI
- 14
- Indian languages for patients who call or talk to the AI
- per Indian phone number per month
- ₹499
- per Indian phone number per month
- reminders before every health talk, on email and WhatsApp
- 3
- reminders before every health talk, on email and WhatsApp
- WhatsApp numbers on Scale, enough for one per branch
- 10
- WhatsApp numbers on Scale, enough for one per branch
Updated
An AI receptionist for after-hours calls
Set the AI to answer your clinic number only after the front desk closes. It greets callers in your clinic’s name, answers routine questions and leaves a written summary for the morning.
- An IVR menu routes callers: 1 for appointments, 2 for lab reports, and an option that transfers to your on-call line
- Set the AI’s language to Tamil, Telugu or Kannada to match the patients your clinic serves
- Missed calls during the day get an automatic WhatsApp reply so the patient is not left waiting
- Your team reviews recordings, transcripts and AI summaries in the call log each morning
Arjun M. · Outbound AI call
+91 98•• ••• 734 · Today, 11:42 · 3:12
Transcript
AI: Hi Arjun, you registered for the Sunrise Heights webinar. Did you get a chance to watch it?
Arjun: Yes, I liked the 2BHK. Can I visit on Saturday?
AI summary
Hot · 82site-visitInterested in a 2BHK, budget around ₹85 lakh. Wants a site visit on Saturday morning. Saved to contact notes.
Appointment conversations on WhatsApp
A patient messages "need a skin specialist on Saturday at the Anna Nagar branch". The WhatsApp AI asks the follow-up questions your front desk would, then confirms or hands the chat to a person.
- If your booking software has an API, a live API connector lets the AI check open slots during the chat
- Without one, a WhatsApp Form collects branch, doctor, preferred time and patient name for staff to confirm
- Approved templates send appointment reminders outside the 24-hour chat window
- Chats are assigned to each branch’s front desk team from one shared inbox
- Priya S.2m
Is the weekend batch still open?
Hot · 86 AI is responding2 - Daniel R.6m
Can I get a discount above 20%?
Warm · 64Needs a human1 - Arjun M.18m
Thanks, I booked the 7 pm slot.
Warm · 58 AI is responding - Fatima K.1h
Voice note (0:24)
Cold · 22
What the AI answers, and what it hands to staff
The AI answers from the AI Brain your team fills: OPD days, doctors’ timings, test preparation such as fasting before a lipid profile, package prices and directions. You write its instructions to pass anything about symptoms, medicines or report results to staff.
- Upload your service list and FAQ sheet, or crawl your website for timings and packages
- Questions the AI could not answer appear in the Gaps list for your team to review
- Test the receptionist by chat and voice in the test console before patients reach it; nothing is sent
- Staff take over any WhatsApp chat with "Respond manually" and hand it back when done
- Ready
Course brochure 2026.pdf
42 pages
- Ready
Fee structure.docx
6 pages
- Processing
Placement FAQ.pdf
11 pages
Gaps
3 unansweredQuestions the AI couldn’t answer- Do you offer EMI on the weekend batch?Asked 7×Add answer
- Is there a hostel near the Pune campus?Asked 4×Add answer
- Can I switch batches after joining?Asked 2×Add answer
Health talks that bring patients in
A recorded talk by one of your doctors on managing diabetes, preparing for pregnancy or recovering after knee surgery can run every week and reach people who would never call.
- Share a diet chart or exercise sheet as a timed download during the talk
- Show a "Book a consultation" button at the end that opens your appointment page
- End with AI chat Q&A, with a staff member watching to answer anything clinical
- Registrants who miss the talk get WhatsApp invitations to the next one
Poll
What’s your current role?
Pinned offer
Weekend batch · ₹24,999 → ₹19,999
Chat with host
Priya S.
Is Python covered?
AI assistant
Yes, weeks 2–4 cover Python for analysis.
Host · Neha
And SQL in week 5!
Type a message…
Frequently asked questions
Is WebinarRun HIPAA compliant?
WebinarRun does not claim HIPAA compliance or any healthcare certification. Use it for enquiries, appointments and patient education, and keep clinical records in your own medical systems.
Will the AI give patients medical advice?
The AI answers from the content your team approves in the AI Brain and follows the instructions you write. Set it to hand questions about symptoms, medicines and reports to your staff, and check its behaviour in the test console first.
What happens if someone calls about an emergency?
Do not rely on the AI for emergencies. Add an IVR option that plays your emergency guidance and transfers the caller to your on-call number or casualty desk.
Can the AI book directly into our hospital management system?
Only if your system has an API the AI can call through a live API connector. Otherwise the AI collects the details on WhatsApp and your front desk confirms the slot.
Can each branch have its own WhatsApp number?
Yes. Growth allows 3 WhatsApp numbers and Scale allows 10, and chats can be routed to each branch’s team round-robin or to the same staff member every time.
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