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WebinarRun vs Interakt
Interakt is a WhatsApp commerce and marketing platform from Jio Haptik. WebinarRun runs WhatsApp next to AI phone calls and native webinars, with one AI following each lead.
WebinarRun is an AI sales platform that combines a WhatsApp inbox and AI agent with AI phone calls on Indian numbers, native automated webinars and AI lead scoring, billed monthly from ₹1,499. Interakt, a Jio Haptik product, is a WhatsApp platform for Indian small businesses and D2C brands, with AI agents sold as an add-on and WhatsApp calling on its Advanced and CRM plans. Pick Interakt for WhatsApp commerce; pick WebinarRun to sell through calls and webinars too.
- WebinarRun Starter, billed monthly
- ₹1,499
- WebinarRun Starter, billed monthly
- Interakt Growth per quarter (public listing)
- ~₹7,699
- Interakt Growth per quarter (public listing)
- WhatsApp AI modes in WebinarRun: Off, Suggest, Auto
- 3
- WhatsApp AI modes in WebinarRun: Off, Suggest, Auto
- Indian languages for WebinarRun AI voice
- 14
- Indian languages for WebinarRun AI voice
Updated
Who each platform is for
Interakt is built for Indian small businesses and D2C brands that sell and support customers on WhatsApp, often from a Shopify store. It covers broadcasts, a shared inbox, automation and catalog-based selling. WebinarRun is built for teams whose sale needs a conversation: education, coaching, real estate and financial services, where a webinar, an AI Session or an AI phone call moves the lead forward.
- Interakt: WhatsApp-first commerce, marketing campaigns and support for online stores
- WebinarRun: webinar-led and call-led sales, with WhatsApp as one step in the follow-up
- Both run on the official WhatsApp Business Platform from Meta
Key differences: AI on calls and webinars as well as chat
Interakt lists WhatsApp calling on its Advanced and CRM plans, with call recordings, AI transcripts and AI summaries, and sells AI agents for WhatsApp as a paid add-on. WebinarRun includes its WhatsApp AI agent on every plan, and the same AI Brain also places AI phone calls on regular Indian numbers, answers inbound calls and answers webinar attendees in chat and by voice.
- AI outbound call campaigns with calling hours in each contact's local time and retry rules
- Inbound AI answering, always or after business hours, plus an IVR flow builder
- Suggest mode: the AI drafts each WhatsApp reply and a human approves, edits or discards it
- Every contact scored hot, warm or cold with a written reason, across all channels
Webinar no-shows · Sunrise Realty
RunningCalls / min
10
Concurrency
5
Attempts
3 · 2h gap
Calling hours
9:00 to 19:00 contact’s local time
- Interested142
- Callback requested61
- Not interested88
- No answer → WhatsApp sent126
Skips contacts who already bought · daily cap 1 call per person
Pricing: what you pay for
Interakt bills its WhatsApp plans quarterly or annually. Growth is listed from about ₹7,699 a quarter or about ₹26,399 a year (public listing, Oct 2026), and AI agents are an extra monthly add-on. WebinarRun starts at $49 / ₹1,499 per month, billed monthly, or annually with a 17% saving. Each plan includes a monthly AI credit allowance; extra AI usage comes from a prepaid wallet, Indian phone numbers are ₹499/month each, and Meta charges its own WhatsApp fees.
- WebinarRun: the WhatsApp AI agent, AI calls and webinars are in every plan
- Interakt: AI agents priced as an add-on; WhatsApp calling on Advanced and CRM plans
- Both: Meta message fees apply
When Interakt is the better choice
Interakt is the stronger pick for a D2C brand that sells from a product catalog on WhatsApp and wants a Shopify-connected store, abandoned-cart flows and commerce features. It also covers Instagram on some plans, and it has a long track record in India. WebinarRun has no product catalogs, no Instagram channel and fewer published reviews as a newer brand.
- You sell physical products through WhatsApp catalogs and Shopify
- You want Instagram messages in the same tool
- You need WhatsApp only, with no webinars or AI phone calls
- You prefer a long-established vendor backed by a large company
WebinarRun vs Interakt at a glance
| Feature | WebinarRun | Interakt |
|---|---|---|
| Main focus | AI sales across WhatsApp, calls and webinars | WhatsApp commerce and marketing for SMBs and D2C brands |
| WhatsApp AI agent | Every plan; Off, Suggest or Auto with human takeover | Paid add-on |
| WhatsApp calling | Yes, in the browser and Android app | On Advanced and CRM plans, with recordings and AI summaries |
| AI phone calls on regular numbers | Outbound campaigns and inbound answering on Indian numbers | Not listed publicly |
| Webinars | Native automated webinars and AI Sessions | Not listed publicly |
| AI lead scoring | Hot, warm or cold with a written reason | Not listed publicly |
| Product catalogs and Shopify commerce | No | Yes |
| No | Yes, on some plans | |
| Billing terms | Monthly or annual | Quarterly or annual for WhatsApp plans |
| Starting price | $49 / ₹1,499 per month | Growth from about ₹7,699 a quarter (public listing, Oct 2026) |
Competitor details are from their public pricing pages and listings as of 7 October 2026. Plans change; check the vendor's site before deciding. Interakt and Jio Haptik are trademarks of their respective owners.
Frequently asked questions
Can I move my WhatsApp number from Interakt to WebinarRun?
Yes. Release the number from Interakt following Meta's process, then connect it to WebinarRun through Meta Embedded Signup. Export your contacts from Interakt as a CSV and import them into WebinarRun.
Is the WhatsApp AI agent extra on WebinarRun?
No. The WhatsApp AI agent is available on every WebinarRun plan. AI usage comes from each plan's monthly AI credits, with extra usage drawn from a prepaid wallet in INR or USD.
Can WebinarRun call leads on a normal phone number?
Yes. WebinarRun places AI outbound calls and answers inbound calls on Indian numbers bought inside the app for ₹499/month each, with business KYC. The AI voice supports 97 languages, including 14 Indian languages.
Does WebinarRun support WhatsApp catalogs or Instagram?
No. WebinarRun supports WhatsApp, phone calls and webinars, and has no product catalogs or Instagram channel. Interakt is a better fit if you need those.
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